{"id":1627,"date":"2025-07-30T09:46:18","date_gmt":"2025-07-30T09:46:18","guid":{"rendered":"https:\/\/oneroyal.academy\/?p=1627"},"modified":"2025-12-18T11:35:09","modified_gmt":"2025-12-18T11:35:09","slug":"email-change-process-in-client-portal","status":"publish","type":"post","link":"https:\/\/www.oneroyal.academy\/en\/faqs\/accounts\/email-change-process-in-client-portal\/","title":{"rendered":"Email Change Process in Client Portal"},"content":{"rendered":"<p>In order to update your email address, simply login to your <strong>Client Portal<\/strong> and as shown below, click on <strong>Profile<\/strong> &#8211;&gt; <strong>Profile<\/strong> and then click on the <strong>Change<\/strong>\u00a0button to the right of your email address.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-2080\" src=\"https:\/\/OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-01-300x122.png\" alt=\"\" width=\"300\" height=\"122\" srcset=\"https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-01-300x122.png 300w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-01-1024x417.png 1024w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-01-768x312.png 768w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-01-18x7.png 18w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-01.png 1057w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Now click on <strong>Continue<\/strong> to receive an email to complete the process.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-2081\" src=\"https:\/\/OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-02-300x53.png\" alt=\"\" width=\"300\" height=\"53\" srcset=\"https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-02-300x53.png 300w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-02-1024x180.png 1024w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-02-768x135.png 768w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-02-18x3.png 18w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-02.png 1103w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span data-contrast=\"auto\">Enter the following details:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Current Email Address<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">New Email Address<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Reason<\/span><\/b><span data-contrast=\"auto\">\u00a0for changing your email<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">The\u00a0<\/span><b><span data-contrast=\"auto\">4-digit PIN<\/span><\/b><span data-contrast=\"auto\">\u00a0sent to your existing email<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Click\u00a0<\/span><b><span data-contrast=\"auto\">Continue<\/span><\/b><span data-contrast=\"auto\">\u00a0to\u00a0submit\u00a0and complete the update.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-2078\" src=\"https:\/\/OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-03-300x144.png\" alt=\"\" width=\"300\" height=\"144\" srcset=\"https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-03-300x144.png 300w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-03-18x9.png 18w, https:\/\/www.OneRoyal.academy\/wp-content\/uploads\/2025\/07\/Email-Change-Process-in-Client-Portal-EN-03.png 675w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><span class=\"TextRun SCXW238681596 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238681596 BCX0\" data-ccp-parastyle=\"Normal (Web)\">Once confirmed, your email address will be successfully updated.<\/span><\/span><span class=\"EOP SCXW238681596 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order to update your email address, simply login to your Client Portal and as shown below, click on Profile &#8211;&gt; Profile and then click on the Change\u00a0button to the right of your email address. &nbsp; Now click on Continue to receive an email to complete the process. Enter the following details:\u00a0 Current Email Address\u00a0 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1567,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-1627","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accounts"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/1627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/comments?post=1627"}],"version-history":[{"count":5,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/1627\/revisions"}],"predecessor-version":[{"id":2082,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/1627\/revisions\/2082"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/media\/1567"}],"wp:attachment":[{"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/media?parent=1627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/categories?post=1627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oneroyal.academy\/en\/wp-json\/wp\/v2\/tags?post=1627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}